Return Policy

Return Policy for Dolphin Air Fresheners

At Dolphin Air Fresheners, we are committed to ensuring our customers are happy with their experience. While most purchases are final, we understand that certain situations may require extra care. That’s why we handle returns on a case-by-case basis to provide fair and thoughtful resolutions.

Eligibility for Returns

• Most purchases are considered final and cannot be returned or exchanged.
• Exceptions may be made in specific circumstances, such as defective or damaged products.
• Items must be in their original condition and packaging to be eligible for consideration.

Return Process

1. Contact us here with your order details and a brief explanation of your issue.
2. Our team will review your request and get back to you within 2-3 business days.
3. If approved, we’ll provide instructions for returning the product or resolving the issue.

Refunds and Resolutions

• Approved returns may qualify for a replacement, store credit, or refund, depending on the situation.
• Refunds will be processed back to the original payment method within 5-7 business days of approval.

Exceptions

• Returns for non-defective items are typically not accepted unless special circumstances apply.
• We do not cover shipping costs for returns unless the item was received damaged or defective.

Contact Us

If you have any questions regarding our return policy or need assistance, please reach out to us—we’re here to help!

We value your satisfaction and promise to handle every request with care and fairness. Thank you for choosing Dolphin Air Fresheners!